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ACCOUNT SETUP

STEP 1: "The call"
The first step in accessing Denman Group's Financial & Administrative support services whether you're a first timer or an existing client is always a phone call. Our toll free line is 1-888-4-DENMAN (1-888-433-6626). If you're located within Calgary, please call 769-9096.

STEP 2: "Determine Specific Needs"
Through a series of questions, we'll help you determine the specific administrative and/or financial tasks that need to be performed, approximately how long they will take, and approximately when they need to be completed. Of course, if you already know exactly what you'd like we can proceed immediately to step 3.

STEP 3: "Account Setup"
Basic personal information (name, address, etc.) is entered into our secure system, and will act as the foundation to your account, allowing us to efficiently deliver services to appropriate locations and parties.

STEP 4: "Payment Authorization"
A valid Visa or MasterCard is required to activate a Denman Group account, and is the preferred method of payment for services. Alternate payment methods such as cash, money order or personal cheque may also be accepted depending on individual circumstances. Services may be purchased at a flat hourly rate, in discounted hourly blocks, or as recurring custom packages (please see Rates & Packages for specific pricing options).

STEP 5: "Book Your Time"
With your account setup and payment authorization complete, we'll schedule the exact time(s) to perform your needed task(s). Every effort will be made to accommodate client timetables, but a minimum of three business days are required to schedule resources (additional fees may apply to urgent scheduling needs).

STEP 6: "Service Agreement"
All Denman Group clients are required to sign our service agreement prior to service commencement. Clients can download the form here (Right-click the link and select Save), then sign and fax it to us at (403) 769-9099. Or, one of our staffers can provide the form in person prior to service commencement.



Right-click the link and select Save